Welcome to Balaji Freight Packers and Movers. These Terms & Conditions outline the rules and regulations for using our packers and movers services. By booking our services, you agree to comply with these terms.
1. Services Offered
We provide packing, moving, loading, unloading, transportation, and storage services for residential, commercial, and industrial goods.
2. Booking & Payments
- Booking Confirmation: Customers must provide accurate details when booking our services.
- Advance Payment: A partial payment may be required to confirm the booking.
- Full Payment: The remaining balance must be paid before unloading the goods.
- Accepted Payment Methods: [List accepted payment methods – Cash, UPI, Bank Transfer, etc.]
3. Pricing & Additional Charges
- Pricing is based on distance, volume, weight, and additional services requested.
- Additional charges may apply for packing materials, insurance, storage, waiting time, or last-minute changes.
- Any delay in payment may result in service cancellation or additional penalties.
4. Customer Responsibilities
- Customers must declare all goods to be transported accurately.
- Hazardous, illegal, perishable, and prohibited items must not be included in the shipment.
- Customers must be present during pickup and delivery or assign a representative.
- It is the customer's responsibility to check all items upon delivery before signing the receipt.
5. Cancellation & Rescheduling
- Cancellations made at least 48 hours before the scheduled move may be eligible for a partial refund.
- Last-minute cancellations may be non-refundable.
- Rescheduling requests are subject to availability and may include additional charges.
6. Insurance & Liability
- Customers can opt for insurance coverage to protect their goods from loss or damage.
- Our liability is limited to handling and transporting items safely.
- We are not responsible for damages due to natural disasters, accidents, riots, or incorrect packing by the customer.
7. Delays & Unforeseen Circumstances
- While we strive to deliver on time, delays may occur due to traffic, weather, strikes, vehicle breakdowns, or other unforeseen reasons.
- We will keep the customer informed and make necessary arrangements for timely delivery.
8. Dispute Resolution
- In case of disputes, customers must first contact our customer support team.
- If unresolved, disputes will be handled under the legal jurisdiction of Jamnagar.
9. Changes to Terms & Conditions
We may update these Terms & Conditions as necessary. Continued use of our services implies acceptance of the revised terms.
